Q:Is there some kind of Viggle server outage or problem. Customer support is not replying but since this morning its giving me error messages of not connecting to the internet and cant log in even though I am on the internet. Strangely at the same time, Im getting popups of shows watched 24 hours ago. They seem to have poor service anyway and server errors almost every day but never had this message.
We’ve never noticed server errors on a daily basis.
There does seem to be a slow point arrival today, from shows last night. It’s often times good to just be patient. If they are showing up, logic says they will all show up eventually (sometimes within 24 hours, during a situation like this). If they don’t, then email them. Patience often pays off, and we know it’s been a weird week since the Oscars w/ points.
As far as server outage, we’ve been able to get clocked into everything we tried for today. Try a force-stop & restart on the app, or hard restart on your device. Sometimes, it’s just a hiccup in technology (which is never perfect no matter who makes it). However, if you’re not connecting to the internet, that’s an end-user issue, not a Viggle issue. (We had our own internet glitch last night, but it worked itself out.)
Customer service does respond to all requests. There are tons of users, so give cust. serv. time to respond back to you. If you are missing points, etc, they will correct that for you.